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FREE SHIPPING
on orders $50+
(Continental U.S. Only)
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Internationally Recognized #1 Source for Craft Kits, Scale Miniatures, Diorama, Scale Modeling and Architectural Supplies - Since 1987.

SHIPPING POLICY

SHIPPING FAQS
 

SHIPPING OF RADIO CONTROL ITEMS:

For everyone's protection, RC trucks, cars, helis, drones, planes and RC parts will be shipped to the "Billing Address" on the credit card Only. Sorry, No Exceptions.

 

FREE SHIPPING:

Our FREE SHIPPING is available on orders of $100 or more, to delivery locations within the Continental United States (lower 48). (Some exclusions may apply)
• From time to time we will run "FREE SHIPPING Special Offers" for orders of less than $100 or more ($50, $75, etc), to delivery locations within the Continental United States (lower 48). A Coupon Code may apply or it may be a site wide Limited-Time promotion.
• The shipping method FREE SHIPPING is shipped using carriers and methods at our discretion and is usually shipped the most economical method - "Economy Ground".

 

FLAT RATE SHIPPING OPTION:

Our FLAT RATE SHIPPING OPTION of $9.95 is available on all orders, to delivery locations within the Continental United States (lower 48). (Some exclusions may apply)
• FLAT RATE SHIPPING OPTION is a great way for you to save on shipping charges, when your orders don't meet our Free Shipping threshold, to delivery locations within the Continental United States (lower 48).
• FLAT RATE SHIPPING OPTION is a great way for you to save on shipping charges, when the USPS and UPS calculated shipping methods are high to your location.
• The shipping method FLAT RATE SHIPPING OPTION  is shipped using carriers and methods at our discretion and is usually shipped the most economical method - "Economy Ground".

 

USPS & UPS GROUND SHIPPING OPTIONS:

Our UPS and USPS GROUND SHIPPING OPTIONS are calculated via our website's direct connection (via API), with the United States Postal Service system's servers and UPS's servers to provide you with the most accurate and up-to-date shipping charges for your order. The API considers the destination shipping address and destination restrictions, rural routes, residential and commercial addresses, dimentional weight, physical weight and seasonality.
• All USPS shipments are shipped Priority Ground or Parcel Post. Estimated delivery transit times are estimated only, and are subject to change due to seasonality or weather. Estimated transit times do not include order processing, packaging and shipping to hub.
• All UPS shipments are shipped Ground. Estimated delivery transit times are estimated only, and are subject to change due to seasonality or weather. Estimated transit times do not include order processing, packaging and shipping to hub.
(SEE MAP BELOW FOR ESTIMATED SHIPPING TIMES)

 

USPS & UPS GROUND SHIPPING UPGRADE OPTIONS:

Our shipping method choices do not include upgraded shipping methods (Next Day Air, Overnight, 2-Day, 3-Day, Saturday) because of past experiences with our customers being disappointed in not getting their package as indicated/implied in the shipping method. However, based on the time of day, day of the week, and availability of the product, our Customer Service Department will be happy to accomodate your needs to the best of our ability, to upgrade the shipping method for your order, upon special request. Contact our Customer Service Department for details and best options for your order fulfilment and delivery. We suggest to our customers to place their order online first, and then follow up with a call to upgrade shipping. Please have your credit card ready for the additional charges.
(Please keep in mind that during the week just prior to Holidays, we cannot guarantee that you will get your package as implied in the shipper's upgraded status, due to the extremely heavy volume of shipping, combined with shortage of delivering staff and weather delays.)


FREE SHIPPING - FLAT RATE SHIPPING EXCLUSIONS

Any item designated as an OVERSIZED - OVERWEIGHT item as designated in the item's product page under the "Additional Information" section as *** Heavy Oversize/Overweight/Dimensional Shipping Upcharge May Apply *** will not qualify for the FREE SHIPPING or FLAT RATE SHIPPING rate options. 
• FREE SHIPPING or FLAT RATE SHIPPING does not apply to delivery locations outside the Continental United States (lower 48).

 

UPS "GROUND" SHIPPING - AVERAGE TRANSIT TIMES IN THE CONTINENTAL U.S. from OAKRIDGE

Oakridge UPS Shipping Map

 

 

INTERNATIONAL ORDERS SHIPPING DISCOUNT SPECIAL OFFER:

Our INTERNATIONAL SHIPPING SPECIAL OFFER DISCOUNT of $10 OFF is available on orders of $100 or more, to delivery locations outside the Continental United States (lower 48). We ship all over the world. Besides Alaska and Hawaii, many of our regular customers are from Canada, Europe and Australia. We know that shipping is very expensive everywhere, so we try to give all of our customers a shipping cost break.
• Our UPS and USPS GROUND SHIPPING OPTIONS are calculated via our website's direct connection (via API), with the United States Postal Service system's servers and UPS's servers to provide you with the most accurate and up-to-date shipping charges for your order. The API considers the destination shipping address and destination restrictions, rural routes, residential and commercial addresses, dimentional weight, physical weight, size limitations and seasonality. 
• All USPS shipments are usually shipped Priority International. Estimated delivery transit times are estimated only, and are subject to change due to seasonality or weather. Estimated transit times do not include order processing, packaging and shipping to hub.
• All UPS shipments are shipped International Air. Estimated delivery transit times are estimated only, and are subject to change due to seasonality or weather. Estimated transit times do not include order processing, packaging and shipping to hub.

 

SHIPPING REFUNDS

• Shipping charges are not refundable on any returns. (See our RETURNS POLICY page)
• Shipping charges are refundable on damaged shipments upon carrier's approval.

NOTE: ALL ROCKET ENGINES, ROCKET KITS with Rocket Engines, HAZMAT and FLAMMABLES are shipped U.S.P.O. MAIL Ground, to the continental U.S. only.